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Company News| Creality Factory Approved to Resume Normal Production for On-time Delivery

With government approval, Creality factory officially resume normal production on Feb. 10th to guarantee future shipment and delivery to customers all over the world. In response to the national policy on coronavirus prevention and control, CEO Jack Chen decided to postpone Creality headquarters resuming work and asked office employees to continue homeoffice via internet and telephones.

At present, factory workers have returned production line and spare no efforts in assembly, testing, and packing. The working area is required to be disinfected every day and all workers are required to wear face mask at work and check body temperature twice a day.
During the epidemic, Creality will carry out such a transparent production process that overseas customers can inspect via online video call at any time.

Here they are assembling the Ender-3 3D printer.

Office employees working online are all determined to provide the most attentive customer service for customers at home and abroad. Pre-sale customer service, online customer communication, and post-sale technical service are all accessible.

Creality has confirmed with partner logistics companies that packages can start shipping on Feb. 10th.  All partner logistics agencies resume work on Feb. 10th, which means both shipping and air freight can be arranged now. We will take your orders at any time.