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Company News| Creality Joins Hands in Fighting Against the 2019-nCov Epidemic

The 2019-nCov epidemic has become a common concern of the international community. Since the first infection was diagnosed in Wuhan in December 2019, the novel coronavirus has been spreading at a speed even beyond the expectation of medical experts.
On the evening of January 30, WHO declared the 2019-nCov epidemic a "public health emergency of international concern (PHEIC)". Facing the daunting tasks, the Chinese government and people are taking strong measures to fight against this public health risks.
It’s Time for Solidarity and Cooperation.
As WHO Director-General Tedros Adhanom Ghebreyesuson said at a press conference on January 30, "the only way we will defeat this outbreak is for all countries to work together in a spirit of solidarity and cooperation. We are all in this together, and we can only stop it together.”To backup epidemic prevention and control, Creality pledged 300,000 RMB ($42,745) to support relief efforts for the deadly virus on Jan. 28th. Comgrow, the subsidiary company, also donated 112,200 RMB ($16,099) to the HCF for containing the epidemic.

At this critical moment to contain the epidemic, it is important to ensure the sustainable distribution of medical supplies at the frontline. Wuhan and all Chinese people are facing the challenge of medical supplies shortage. Creality is indeed looking for quality medical suppliers so as to provide protective suits, disposable gloves, or goggles for medics, and face masks for both medics and Creality colleagues.

Creality Shoulders Responsibilities for Colleagues and Clients
Since the novel coronavirus epidemic broken in broke out in Wuhan in late December 2019, the government has taken strictly strong measures to curb the spread of the deadly virus. To follow the epidemic prevention and control policy and to guarantee the personal safety for all Creality colleagues, Creality has announced to postpone resuming work on Feb. 10th. Jack Chen, the CEO and co-founder of Creality said, “Enterprises plays an important role in containing the epidemic, not only for contributing donations and medical supplies, but also for protecting all staff in Creality. We have faith in Wuhan, China, and all Chinese people.”

On Feb. 1st, Creality asked each employee to check body temperature and filed all records, helping reduce all possible risks to personal health.

The company has prepared tens of thermometers to inspect all employees’ body temperature when officially resuming work, preventing cluster infection in office.

Furthermore, Creality pays special attention to all colleagues from Hubei, including those who came to Hubei for the holiday. All these related people will resume work after they have completely stabilized physical conditions.

Coronavirus epidemic is exerting great economic impacts on countries all over the world, and hindering back cross-border trade. Facing all the challenges ahead, Creality will never leave clients aside!

On Feb. 3rd, the company has started the one-week long homeoffice, arranging employees to be on duty via flexible methods such as telephones and internet. The company will officially resume work on Feb. 10th, with all general affairs going smoothly.

We promise to provide attentive online service to all customers coming to Creality. Our sales specialists, technical engineers, and customer service are all standing by anytime and anywhere.

We promise to guarantee safe shipments for customers who have ordered from Creality. As soon as the epidemic comes to an end, Creality will arrange shipments via the fastest way.

We appreciate all considerate greetings from abroad. Your understandings and consideration are the strongest support for us.
No Matter Where You are, Please Take Good Care of Yourself!
The novel coronavirus is confirmed to be transmitted from person to person. There is no vaccine developed which means there is no specific treatment for disease caused by a novel coronavirus. Under the background of the severe epidemic outbreak, Creality suggests you maintain basic respiratory hygiene.
Pray for Wuhan Song by a Pop Artist G.E.M

1. Stay away from the infection sources: avoid close contact with anyone who has fever and cough; don’t visit patients in hospital.
2. Avoid large crowds. Open windows at home and indoor workplaces regularly to improve the air circulation.
3. Pay close attention to your personal hygiene (cover nose and mouth when coughing and sneezing with tissue or flexed elbow and frequently wash your hands.)
4. Wear a surgical mask when going out and change it every 4 hours. Personnel from shopping malls, marketplace, hotel, and bus should wear masks.
5. Thoroughly cook the food (especially meat and eggs); avoid contact and eating wild animals.
6. Get enough sleep; drink plenty of water and exercise regularly to maintain your health.
7. If you have fever, cough and difficulty breathing seek medical care early and share previous travel history within 14 days with the doctor.
8. If you have close contact with confirmed cases, you should stay at home or under intensive observation as advised by a physician.

It is hoped that the international community will recognize — and more importantly support — the efforts China is making to contain the pandemic and maintain global health security. As a national enterprise, Creality shall shoulder social responsibilities as well as business challenges and keep a close eye on the coronavirus epidemic, continuing contributing efforts to the country and people. Meanwhile, Creality also extends the deepest condolences to the families of those who died of the disease and wish those infected the swiftest possible recovery.